PowerForge Privacy Policy

Last updated: March 2026

1. Introduction

PowerForge B.V. ("PowerForge," "we," "us") is committed to protecting your personal data. This Privacy Policy describes how we collect, use, store, and share information when you visit our website, submit inquiries, or interact with our services, in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and applicable Dutch data protection legislation.

2. Data Controller

The data controller for the purposes of this policy is:
PowerForge B.V.
Steenweg 14, 5612 AZ Eindhoven, Netherlands
Email: [email protected]

3. Information We Collect

We collect the following categories of personal data:

• Contact information: Name, email address, phone number, company name, job title, and mailing address when you submit an inquiry form, request a quote, or contact us directly.
• Technical data: IP address, browser type and version, operating system, referral source, page views, and navigation paths when you browse our website.
• Communication data: Records of email correspondence, inquiry details, and product interest information you provide when communicating with our sales or support teams.

4. How We Use Your Information

We use your personal data for the following purposes:

• Responding to product inquiries and providing quotations
• Processing and fulfilling orders
• Providing technical support and after-sales service
• Sending product updates and industry-relevant communications (with your consent)
• Improving our website functionality and user experience
• Complying with legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases under GDPR Article 6:

• Consent (Art. 6(1)(a)): For marketing communications and non-essential cookies.
• Contract performance (Art. 6(1)(b)): For processing inquiries, quotations, and order fulfillment.
• Legitimate interest (Art. 6(1)(f)): For website analytics and business development activities.
• Legal obligation (Art. 6(1)(c)): For tax and accounting record-keeping.

6. Data Sharing

We do not sell your personal data. We may share your data with:

• Regional distribution partners who assist in fulfilling your order (under data processing agreements)
• IT service providers who host and maintain our website infrastructure
• Legal or regulatory authorities when required by law

7. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Inquiry data is retained for 36 months from the last interaction. Customer data related to completed orders is retained for 7 years in accordance with Dutch tax law requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access (Art. 15)
• Right to rectification (Art. 16)
• Right to erasure (Art. 17)
• Right to restriction of processing (Art. 18)
• Right to data portability (Art. 20)
• Right to object (Art. 21)
• Right to withdraw consent at any time (Art. 7(3))

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

9. Cookies

Our website uses essential cookies required for website functionality. We use analytics cookies only with your consent. You can manage your cookie preferences through your browser settings.

10. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include encrypted data transmission (TLS), access controls, and regular security assessments.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "last updated" date.

12. Contact

For privacy-related inquiries or to exercise your data rights:
PowerForge B.V. — Data Protection
Steenweg 14, 5612 AZ Eindhoven, Netherlands
Email: [email protected]